1. WARRANTY FOR PRODUCTS OF MEKONG AUTO
SUBJECTS OF WARRANTY
When consumers buy products of company cars Mekong Auto will receive 20,000 km warranty regulations or within one year from the date of receipt of the car depending on whichever comes first, and must comply with the following requirements:
• Must provide warranty books when the car in after sales servicer center.
• The maintenance or repair (if any) must be made in the after sales servicer system of the Mekong Auto.
• The part inspection and calibration according periodically 1,500 km, 10,000 km, 20,000 km to be done by after sales servicer centers of Mekong Auto.
Duration of warranty: a condition due to the time and number of Km that vehicles also enjoy the warranty, where conditions due 1 year (from date of receipt car) or 20,000 km, whichever whichever comes first (this means one of two conditions occur, the vehicle regarded as the expiry of warranty).
During the warranty period, you are entitled to warranty regulations are as follows:
• Vehicles are checked periodically 1,500 km, 10,000 km, 20,000 km according to regulations on the specialized equipment.
• Vehicles are tested, free repair if the damage caused by the manufacturing fault, this error will be determined based on the assessment of the technical department at the after sales servicer center of Mekong Auto.
• You must purchase these details, parts and materials worn out by used and mandatory replacements periodically. You do not have to pay the repair and replacement for this service at after sales service center of Mekong Auto.
• During the warranty period, the customer’s car will be:
o Free oil change (03 times).
o Free remuneration oil change.
o Maintenance Free remuneration
o Provided the client must comply with the manual vehicle maintenance and periodical noted in the direction of use or warranty of the vehicle.
CASES WITHOUT WARRANTY
• These vehicles fail to comply with the scheduled maintenance was guided in Warranty book.
• Changing the technical characteristics of the car, repair or replacement of details, parts or supplies not by Mekong Auto provided or performed outside of the maintenance system of the Mekong Auto
The details are not warrantee as:
• Electrical system: Battery, electric horn, fuses, light bulbs, relays …
• The system moves: tires
• The more wear and tear, such as lubricating oil, filter types, belts, brake (brakes)
• The details of the damage caused by customer fault.
• The failure, malfunction due to external factors cause as: collision, kicked, floods, lightning …
2. REPAIR WORKSHOP
MTC AUTO services has a large and modern workshop located at Km12 National Highway 1A, Thanh Tri District, Hanoi with workshop area 1,500 m2 and 4,500 m2 for parking yard and inspection road.
MTC AUTO workshop.
Equipment for the repair:
• 8 lifts for inspection and repair of vehicles
• The modern Air – pneumatical system provides.
• Equipment calibration drawing bench chassis, body tires.
• The tire repair tools specialized welding machines religious withdrawal, vam drawing bench, shock tools, religious withdrawal squashed site …
• Paint spray, Paint mixing computer equipment, infrared drying lamp …
• Equipment calibration pump, high pressure pump dynamometer,
• Diagnosis equiments such as Examiner SMART car, LAUNCH X431 – III and SCAN SCOPE DIAGUN.
• Wheel balancer, wheel angle measurement and steering angle Equipments ,
• Special devices for automatic transmission oil change.
• Test strips, test braking force, speed, horizontal slipping wheel and hundreds of other specialized instruments …
Paint spraying and heating booth
You are not just satisfied with modern facilities, method and quality service by the Fiat standards but also benefit a closed service system.
Quick service, medium, overhaul repairs, electrical repair, Air-conditioner repair, professionalism will bring satisfaction to customers. To serve our customers quickly and conveniently exact, we are upgrading the international standards of workshop, investment and equip the modern test instruments to meet high technical requirements and modern of products as maintenance and repair.
HR service workshop
To meet the demand for maintenance and repair of customer with accuracy and short time we always focus on training and developing the human resourses. Therefore, MTC AUTO owns a team of managers, service advisors, technicians and skilled workers with seniority and experience years.
3. REPAIR SERVICES WORKING:
In case your car have problems or technical malfunction call the 24/24 team our repair by phone during working hours at 04.38614921 or 0902222510 for advice or assistance.
4. SUPPLY PARTS:
PARTS OF COMMON PRICE
Please click on the product below to view detailed price list of spare parts: